State Farm® Insurance Agent Andrew Hernandez

"Yeni in the office is amazing! She has been very helpful with our claim from an accident. She has went out of her way to reach out to the other parties insurance. I recommend Yeni to anyone looking for a great agent."

"Denisse Saenz by far the best agent! She goes above and beyond for her client's, very attentive and always follows through 💯 of the time! She is always in a bubbly spirit! It's been a pleasure working with her 😊 Highly recommend!!"

"Yemi Was amazing for helping us a 2nd time and appreciate all that she has done. Would say she deserves employee of the month."

"Wendy did a great job fast. and easy."

"Mr Andrew allways gives me personal a nd professional service along with very professional and courteous staff"

"The best car insurance awesome customer service Kasina-Lea Bommersbach helped me a lot she is very professional very informative great service ."

"I am so grateful to Stephanie Avalos for her expertise and great customer service. She is always so kind and professional when I speak with her. She takes the time to go through everything with me and so efficient. I appreciate you so much and thank you for saving me so much money. I will keep on sending everyone I know to you to take care of them."

"Stephani was able to help me out and went above and beyond to take care of me. Thanks for having her on your staff."

"Incredibly helpful, I was feeling stressed out but they helped me with all my questions and I literally didn’t have to do anything with my situation. Thanks one more time for the great service."

"Got Windshield damage on my Honda. Called my agent Mr Hernandez office and his staff took care of the problem quickly and cheerfully. They made the replacement Process painless. Thank you to all the people at Andrew Hernandez State Farm👍😊"

"Mr Hernandez's staff is always very attentive, caring and friendly! Anyone in the market for insurance or any of the services which Andrew Hernandez State Farm provides, you definitely should stop in. I promise you won't be disappointed! Marcus M. Doporto"

"Kasina-Lea is amazing! She listened to our concerns and helped us lower our monthly bill dramatically."

"I am new to Odessa. Was having a great deal of difficulty getting my insurance squared away. That is, until I went to Kasina at State Farm!! She gladly went above and beyond to help me with my issues. Her kindness, helpfulness and determination sure made an impact on me. I will say with all certainty that you can go to this State Farm office to satisfy ALL your insurance needs!! Thanks Ya'll"

"Felt like someone not just another number"

"I had to cancel my insurance with this office because of horrible customer service and lies from his staff. For one they kept going up on my insurance for no reason never had anything on my record for it to go up. I called and spoke to one of his staff members she caught an attitude breathing hard like I bothered her and why I even ask that question? Very very rude customer service staff there. She gave me 3 different lies why my insurance was skyrocketing. I told her to go ahead and terminate my insurance she told me good she would love to. I guess they don’t need customers with an attitude like hers apparently they have enough money from ripping off customers. Advice all my family and friends to never do business with State Farm specially with this office surprise this guy is still in business with a bad attitude staff that he has."

"They miss place my cash payment and trying to email saying I'm past due.?????? 😭"

"Great guy. Great place"

"State Farm as a company has been great I would not use Andrew Hernandez as an agent under no circumstance. He doesn’t have a clue of what State Farm’s policies are and has changed my girlfriends rate 3 times over 2 months. My insurance was threatened to be cancelled due to truck being stolen and one other claim. State Farm reinstated my policy and this agency had no clue what was going on. Then they tried to cancel my girlfriends policy for same thing because they added me as a driver when I do not even drive her vehicle and we aren’t even married. They had no clue mine was reinstated and I wasn’t supposed to be on her policy period. Find another agent save yourself the troubles."

"Great"

"I absolutely love the guys at Andrew Hernandez. I have been a proud customer for about 15 years. I have moved away from area, but continue to keep my policies with their office because of the excellent customer care they provide. Judy Valdez is Amazing to work with. She is always personable, cheerful, kind and very helpful. Yeni most recently assisted me with a new policy and was professional and patient. She made sure I received all the discounts I was eligible for so I could get the best rate. Keep up the Great Work out there in West Texas!!!"

"Andrew and his team are amazing and very helpful!"

"Andrew Hernandez and his team understand customer service and community."

"I want to give thanks to Judy for handling and keeping me informed on the status of my claim. She called several times as soon as she received updates from the adjusters. Top notch service from Judy and everyone I have dealt with in Andrew's State Farm office. Thank you!"

"I Have the best customer service when I go in. Love State Farm."

"My family has been insured with Andrew Hernandez State Farm for 15 years and everyone at the office is always so helpful!"